Please note that the information given in this section applies to orders placed through the Venture Building Plastics website or by calling 0330 175 8991. If you are ordering through your local branch please check with them for charges and policies.

How will I know my order has been dispatched?
My order has arrived and some items are missing or marked as 'to follow'.
My order has arrived damaged.
I have missed a few items off my order
Can I change my shipping address?
I would like to exchange my items for something different
I cannot choose next day delivery